Business Analyst, Optimization & Performance
Core
Identify opportunities to improve business processes, workflows, and reporting practices across Finance, Operations, and Technology using data analysis, automation, and AI.
Role type
Business Analyst (Process Optimization & Performance)
Builds
Future-state processes, dashboards, KPI scorecards, and business cases
Domain
Hospitality (Hotel/Resort) + Business Operations
Deliverable
dashboards & analysis
Required skills
Business process analysis, Data analytics, Financial modeling, Stakeholder engagement, Change management, Process documentation
Preferred skills
Hospitality industry experience, Compliance/governance knowledge, AI tool adoption
Technologies
Microsoft Excel, Microsoft 365 Suite, Microsoft Copilot, Power BI, Power Query, Power Automate, SQL, ERP systems
Responsibilities
Analyze business processes to identify inefficiencies and bottlenecks, Develop and maintain performance dashboards and KPI scorecards, Support cross-functional transformation initiatives, Facilitate requirements gathering and process improvement workshops, Measure and report the impact of improvement initiatives, Assist with change management and user adoption activities
Seniority
Mid-level, hands-on IC
