ServiceNow Developer
Core
Develop, customize, and maintain ServiceNow instances to automate business processes and support IT service management operations.
Role type
ServiceNow Developer (IC)
Builds
Customized ServiceNow applications, workflows, and portals for enterprise IT service management
Domain
IT Service Management (ITSM) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow platform administration, workflow automation, JavaScript/GlideScript, Service Catalog design, system integration, performance optimization, ITIL framework knowledge
Preferred skills
Domain Separation implementation, report/dashboard development, process automation
Technologies
ServiceNow, Flow Designer, JavaScript, GlideScript
Responsibilities
Apply patches and perform version upgrades, automate application logic via workflows and scripts, design and maintain Service Catalogues, build and enhance UI components, integrate with external systems, secure applications and data, optimize instance performance, develop reports and dashboards
Seniority
Mid-level, hands-on IC