ERP & Business Applications Support Engineer (Microsoft Dynamics 365 F&O / Triskell)
Core
Provide Level 1, 2, and 3 support for Microsoft Dynamics 365 Finance & Operations and the Triskell platform, ensuring stability and resolving incidents.
Role type
Senior ERP Support Engineer
Builds
Application stability and service continuity for business-critical ERP systems
Domain
Enterprise Resource Planning (ERP), Microsoft Dynamics 365
Deliverable
client delivery
Required skills
Microsoft Dynamics 365 Finance & Operations support, incident diagnosis and resolution, functional and technical analysis, API/interface implementation, patch management, root cause analysis, business process optimization
Preferred skills
Triskell platform experience, French language proficiency
Technologies
Microsoft Dynamics 365 Finance & Operations, Triskell
Responsibilities
Diagnose and resolve application incidents, maintain application configurations, support system updates, perform root cause analysis, improve documentation and operational procedures, support business process optimization
Seniority
Mid-Senior, hands-on IC