Guest Service Assistant - F&B
Core
Front-of-house hospitality role delivering food and beverage service, managing guest interactions, and ensuring operational efficiency in a dining environment.
Role type
Guest Service Assistant (F&B)
Builds
Dining experiences for guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest greeting, menu knowledge, POS system operation, order taking, table clearing, complaint resolution, dietary accommodation, team collaboration, food safety compliance, shift flexibility
Preferred skills
Food safety certification, restaurant management software experience, reservation system experience
Responsibilities
Greet guests and provide menu recommendations, take and deliver orders, clear and reset tables, address guest concerns, assist with special dietary requests, support team during peak times, maintain hygiene protocols
Seniority
Entry-level to Junior, hands-on IC