Conseiller Free - Vannes - H/F
Core
Provide remote and on-site technical support to Free subscribers for Freebox and mobile services.
Role type
Customer support specialist (telecommunications)
Builds
Freebox and mobile service offerings
Domain
Telecommunications
Deliverable
client delivery
Required skills
customer service, telephone communication, chat support, appointment scheduling, administrative support
Responsibilities
Call subscribers to gather or provide information, promote and sell Free offers, answer subscriber questions via chat or phone, schedule and conduct home visits, report issues to internal teams, provide administrative support to field agents
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