Shift Leader - Port Macquarie
Core
Lead daily operations of a fast-food franchise restaurant, ensuring food safety, staff management, and customer service excellence.
Role type
Shift Leader (Hospitality/QSR)
Builds
Fast-food restaurant services for customers
Domain
Hospitality / Quick-Service Restaurant
Deliverable
product features
Required skills
Staff scheduling, roster management, food safety compliance, inventory management, cash handling, customer service, team mentoring, decision-making
Preferred skills
POS systems, restaurant management software, food cost analysis, franchise operations knowledge
Responsibilities
Oversee daily shift operations including staff scheduling and resource allocation; Ensure compliance with food safety and hygiene standards; Lead, mentor, and support team members; Manage inventory, stock rotation, and ordering; Handle cash transactions and reconciliation; Monitor product quality and brand standards; Train new team members; Resolve customer complaints professionally.
Seniority
Mid-level, hands-on IC