Lobby Ambassador
Core
Greet guests at hotel entrances/exits, provide directions, and assist with hotel facilities and promotions.
Role type
Front-line hospitality ambassador
Builds
Guest welcome experience and hotel facility awareness
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
guest service, verbal communication, problem solving, interpersonal skills, reliability, ability to work under pressure
Responsibilities
Greet guests entering and exiting the hotel, engage visitors in the lobby, assist with directions and hotel information, adhere to safety and service policies
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