Senior Program Manager / Account Manager
Core
Partner with clients to deliver results on complex business and technology initiatives, acting as a consultative senior management advisor and driving technical projects.
Role type
Senior Program Manager / Account Manager
Builds
Integrated plans, cross-functional delivery teams, and long-term client relationships
Domain
Consulting / Technology Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program management, Account management, Cross-functional team leadership, Stakeholder management, Project planning and execution, Change management, Solution design, Digital accessibility advocacy, Agile development lifecycle experience
Preferred skills
PMP certification, Creative thinking, Negotiation, Presentation skills
Technologies
Agile development lifecycle
Responsibilities
Establish collaborative partnerships with key stakeholders to assess and recommend optimal business and technical solutions; Lead cross-functional delivery teams to deliver impactful business outcomes; Develop integrated plans to establish, monitor, manage and report key milestones and deliverables; Support the triage and resolution of critical program or project issues and scope changes; Develop a trusted advisor relationship with key client stakeholders and executive sponsors; Perform hands-on project work including analysis, design, process engineering, and change management
Seniority
Senior, hands-on IC