Specialist IT Endpoint Management
Core
Design and operate secure endpoint management architectures, provide advanced technical support, and manage software deployment for a global digital workplace.
Role type
Specialist IT Endpoint Management (Level 2/3 Support & Architecture)
Builds
Secure endpoint management environments, device lifecycle processes, and software deployment pipelines
Domain
IT Operations / Endpoint Security / Cloud Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Endpoint management, Microsoft Intune, Entra ID, Microsoft 365, device lifecycle management, software packaging, troubleshooting, root cause analysis, stakeholder management, documentation
Preferred skills
PowerShell, automation, pilot deployment coordination
Technologies
Microsoft Intune, Entra ID, Microsoft 365, PowerShell
Responsibilities
Design secure endpoint architectures and governance models; Provide Level 2/3 support for complex endpoint incidents; Manage incidents through full lifecycle including root cause analysis; Configure and optimize device policies and security controls; Oversee software packaging, testing, and deployment; Manage external service providers and coordinate cross-team interfaces; Create and maintain technical documentation and architecture standards
Seniority
Specialist, hands-on IC