Housekeeping Manager
Core
Oversee the professional and cost-effective running of the Housekeeping department, ensuring high standards of cleanliness for guest rooms, public areas, and back-of-house areas while managing laundry, inventory, and staffing.
Role type
Senior Housekeeping Manager
Builds
Clean guest rooms and public areas; manage laundry operations and linen inventory; execute departmental strategic plans aligned with hotel goals.
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Housekeeping department management, laundry operations management, inventory control, cost control and budgeting, staff recruitment and training, brand standards implementation, guest relations, operational reporting, Microsoft applications proficiency.
Preferred skills
Luxury market experience, 5-star hotel experience, Opera PMS experience, coaching and development of management teams.
Technologies
Opera, Microsoft applications
Responsibilities
Oversee cleaning of guest rooms and public areas; plan and organize additional cleaning tasks; monitor room cleaning productivity; manage laundry and linen inventory; liaise with Front Office and Maintenance; prepare weekly staffing schedules; handle guest complaints; control departmental budgets and stock; implement training programs; submit monthly reports to General Manager.
Seniority
Senior, hands-on IC with strategic alignment