Housekeeping Public Area Supervisor - Local
Core
Lead a team of public area attendants to ensure lobbies, restaurants, restrooms, and common spaces are spotless and aligned with luxury service standards.
Role type
Housekeeping Public Area Supervisor
Builds
Clean and maintained public spaces for guests and staff
Domain
Luxury Hospitality
Deliverable
physical/clinical work
Required skills
Team supervision, daily task scheduling, quality inspection, staff training, inventory management, vendor coordination, guest complaint resolution, shift planning
Preferred skills
Forbes 5-star service standards experience, PMS (Opera) familiarity, multilingual communication
Technologies
PMS (Opera), housekeeping management systems
Responsibilities
Supervise housekeeping activities in public spaces, develop and manage cleaning schedules, provide on-the-spot coaching, coordinate outsourced maintenance contracts, maintain equipment and supply inventories, inspect areas for cleanliness, conduct training sessions, liaise with other departments, manage lost & found and VIP preparations
Seniority
Mid-level Supervisor