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Staff Engineer(AI Operations Engineer)

Shanghai, cn💼 Full-time🗓 2026-09-02 → 2026-09-26

Core

Ensure reliability, governance, and adoption of AI solutions in China by managing MCP/API interfaces, handling Copilot Studio incidents, and enabling users.

Role type

Staff AI Operations Engineer (Governance & Operations)

Builds

AI platform stability, incident response workflows, and user enablement programs

Domain

Artificial Intelligence Operations / Enterprise AI Governance

Deliverable

production ML models | product features | dashboards & analysis

Required skills

Model Context Protocol (MCP) management, Copilot Studio administration, API service monitoring, incident triage and root cause analysis, SLA management, technical user enablement

Preferred skills

Azure AI Services experience, AI governance framework knowledge

Technologies

Model Context Protocol, Copilot Studio, Microsoft Azure

Responsibilities

Manage MCP interfaces for reliable connections between AI tools and external data sources; Lead incident management for Copilot Studio environments including triage and post-incident reporting; Generate service operation reports covering incidents and platform health; Collaborate with development teams on preventive measures

Seniority

Staff, hands-on IC with strategic oversight

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