Shift Manager [029738]
Core
Supervise live casino operations, ensuring continuous transmission floor functionality, managing incidents, fraud prevention, and team coordination.
Role type
Shift Manager (Live Casino Operations)
Builds
Live casino streaming floors and operational infrastructure
Domain
Gaming / Live Casino Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
operational supervision, incident management, fraud detection, team leadership, conflict resolution, rapid response to contingencies, software adaptability, physical mobility
Preferred skills
technical or higher education, MS Office proficiency
Technologies
MS Office, live streaming software
Responsibilities
Monitor operations for technical failures and fraud risks, manage complaints from licensees and players, coordinate operational staff and new hires, participate in testing new tables and software functions
Seniority
Mid-level, hands-on IC