Games AM Manager
Core
Support B2B casino operators by managing game configurations, handling operational incidents, and coordinating promotions within the iGaming ecosystem.
Role type
B2B Casino Operations Specialist
Builds
Game configurations, operational reports, and marketing coordination for B2B partners
Domain
iGaming / Casino Operations
Required skills
iGaming operations, game configuration, incident response, troubleshooting, data analysis, B2B account management
Preferred skills
Jira/Zendesk, SoftSwiss/Soft2bet, advanced Excel, VIP customer service
Technologies
Excel, Google Analytics, Tableau, PowerBI, CMS, bonus engines
Responsibilities
Conduct operator onboarding, adjust game settings (RTP, bets), process big win verifications, coordinate promotional campaigns, resolve technical incidents, provide data reports
Seniority
Junior to Mid-level, hands-on IC