Retail Coordinator
Core
Operational link between headquarters and retail shops, focusing on sales coaching, KPI tracking, and ensuring brand standards across 4 locations.
Role type
Senior retail operations coordinator
Builds
Retail shop performance and brand consistency
Domain
Retail / Interior Design
Deliverable
Dashboards & analysis
Required skills
Sales coaching, KPI analysis, corrective action planning, team leadership, onboarding/training, cross-functional communication
Preferred skills
Experience in design, interior, or premium/luxury segments
Technologies
KPI tracking tools
Responsibilities
Visit shops for on-the-floor follow-up, coach sales teams on techniques and targets, track daily KPIs (turnover, conversion, basket), build corrective action plans for underperformance, ensure brand standards in merchandising and presentation, run team check-ins, support staff onboarding, relay shop needs to HQ, report performance to COO
Seniority
Senior, hands-on IC