Application Manager SAP IS-U/CRM (m/w/d)
Core
Ensuring operational stability, availability, and smooth deployment of SAP IS-U/CRM systems for a utility company's 5 million energy and gas customers.
Role type
Application Manager (SAP IS-U/CRM)
Builds
On-premise and SaaS SAP solutions for customer service and billing
Domain
Energy utilities / SAP ERP
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SAP IS-U/CRM expertise, SAP Basis administration, Transport Management (Active Control), ITIL processes (CHM, RDM, PRB), system lifecycle management, performance analysis, error troubleshooting
Preferred skills
Understanding of digitalization in energy sector, knowledge of central IT governance models, cross-system interaction analysis
Technologies
SAP IS-U, SAP CRM, Active Control, SAP Basis
Responsibilities
Ensure system availability and stability, coordinate development deployments, manage transport processes across production/test environments, troubleshoot system errors, collaborate with business stakeholders and architects, plan system copies
Seniority
Mid-level, hands-on IC
