AI Product Strategy & Operation Senior Manager
Core
Define user-centered AI product strategy and support key operating initiatives for ServiceNow's AI platform to drive growth and operational efficiency.
Role type
Senior Manager, AI Product Strategy & Operations
Builds
AI product portfolio and operational processes for enterprise business transformation
Domain
Enterprise Software / SaaS / Artificial Intelligence
Deliverable
product features
Required skills
Product strategy, operations management, quantitative analysis, market assessment, stakeholder management, cross-functional project ownership
Preferred skills
Enterprise tech company experience, SaaS/PaaS product development, technical strategy, product ops functions
Technologies
ServiceNow AI platform
Responsibilities
Review business initiatives and track key metrics (revenue, customers, costs, trends), assist in Quarterly Product Reviews and Annual Planning, conduct market assessments and strategy reviews, oversee AI initiatives to drive growth and efficiency
Seniority
Senior, strategic leadership & cross-functional influence