Assistant Manager, Trustee Billing and Reporting
Core
Lead and oversee Trustee Billing operations, ensuring milestone-based billing is completed accurately and within SLAs for the mortgage and real estate industry.
Role type
Assistant Manager, Billing Operations
Builds
Invoiced services and revenue reports for mortgage servicers and clients
Domain
Mortgage and Real Estate
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
MS SQL, MS Excel, variance analysis, revenue forecasting, SLA management, team coaching, audit support, process automation
Preferred skills
AI-enabled initiatives, stakeholder management, detailed analysis
Technologies
MS SQL, MS Excel
Responsibilities
Oversee billing team leads and analysts; monitor billing performance and aged unbilled balances; prepare monthly revenue forecasts and reports; support internal and external audits and SOX compliance; drive process improvement and automation initiatives.
Seniority
Mid-Senior, hands-on IC with leadership responsibilities