Guest Service Associate - Food & Beverage
Core
Provide professional food and beverage service to guests at a hotel located near an international airport, handling orders, table setup, and guest inquiries.
Role type
Guest Service Associate (Food & Beverage)
Builds
Restaurant and bar service experiences for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Food and beverage service, guest greeting, table setup and clearing, menu knowledge, complaint resolution, cross-department coordination, equipment inspection, emergency reporting
Preferred skills
Additional F&B certification, multilingual ability, local language understanding
Technologies
None
Responsibilities
Greet guests and provide F&B service, resolve customer queries and complaints, coordinate with hotel departments, set up and clear dining tables, take guest orders and advise on menu options, report equipment malfunctions or emergencies
Seniority
Entry-level, no experience required