Senior Product Manager - AI Agent

Lausanne, VD, ch💼 Full-time🗓 2026-08-28 → 2026-09-26

Core

Own the strategy, roadmap, and delivery for a core area of Spark, an autonomous IT agent that resolves enterprise IT issues without human escalation.

Role type

Senior Product Manager (AI Agent)

Builds

Autonomous AI agents for enterprise IT operations

Domain

Enterprise IT / Digital Employee Experience (DEX) / AI

Deliverable

product features

Required skills

Enterprise B2B SaaS product management, evaluation design, strategy formulation, experimentation, iterative optimization, data fluency, ambiguity structuring, prioritization

Preferred skills

ITSM/IT operations background, proactive engagement product experience, conversational/channel integration experience

Technologies

Spark, Nexthink Infinity platform, Teams, ServiceNow

Responsibilities

Define success metrics and rigorously validate data, partner with engineering/AI/design to ship reliable agent capabilities, translate frontier AI capabilities into build priorities, communicate priorities to engineering, sales, and leadership

Seniority

Senior, hands-on IC

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About Nexthink

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 off