Supply Chain and Customer Service Manager
Core
Lead EMEA supply chain planning and customer success for Industrial, Medical, Automotive, and Lighting businesses, driving demand/supply planning and S&OP processes.
Role type
Senior Supply Chain and Customer Success Manager
Builds
Demand forecasts, supply plans, and optimized inventory levels for manufacturing sites in China, India, and Slovakia.
Domain
Industrial automation, power electronics, and energy management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Demand planning, supply planning, S&OP leadership, inventory optimization, risk mitigation, process improvement, stakeholder management, ERP proficiency, data analysis
Preferred skills
Electronics/Power Electronics industry experience, change management, project management
Technologies
SAP, Excel
Responsibilities
Lead and develop a team of four supply chain professionals; drive demand planning and forecasting; manage supply planning across global manufacturing sites; optimize inventory levels; lead the EMEA Sales & Operations Planning (SOP) process; identify and mitigate supply risks; drive process improvement and digitalization; monitor and improve key supply chain metrics.
Seniority
Senior, hands-on IC with people management