Lounge Host - British Airways Lounges, First Class
Core
Provide 5-star hospitality, catering, and customer service in British Airways Lounges at Heathrow Airport.
Role type
Lounge Host (Hospitality/Catering)
Builds
Food and beverage service, lounge atmosphere, and customer experience for airline passengers.
Domain
Aviation / Airline Lounges
Deliverable
product features
Required skills
Food safety and hygiene compliance, customer complaint resolution, inventory monitoring, cleaning and sanitation, order taking, teamwork
Preferred skills
Previous café/hotel/restaurant experience, ability to work early/late shifts, attention to detail
Technologies
None
Responsibilities
Greet customers and create a welcoming atmosphere, serve food and beverages, handle customer complaints, maintain cleanliness and sanitize areas, monitor and restock supplies, adhere to food safety regulations
Seniority
Entry-level to Junior
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