Supervisor Quality Control Assurance
Core
Lead day-to-day quality operations within Mattel's distribution center network, supervising personnel and ensuring compliance with quality standards.
Role type
Senior IC quality operations supervisor
Builds
Distribution center quality compliance and product inspection programs
Domain
Consumer products (toys) / Logistics / Quality Assurance
Deliverable
Dashboards & analysis
Required skills
Operational leadership, team coaching, root cause analysis, quality inspection, KPI reporting, corrective action planning, inventory quality control, stakeholder partnership, training program development, safety compliance
Preferred skills
Warehouse Management Systems (WMS), Quality Management Systems (QMS), consumer product safety regulations, bilingual English/Spanish
Technologies
Microsoft Office (Excel, Word, PowerPoint), WMS, QMS
Responsibilities
Lead and develop a team of quality associates; manage hiring, training, and performance; oversee inbound/outbound inspections and audits; manage quarantine and rework activities; develop quality metrics and dashboards; conduct root cause investigations; support consumer complaint analysis; partner with operations and vendors; create training programs and standard work instructions; monitor inventory quality controls.
Seniority
Senior, hands-on IC
