Operations Manager
Core
Manage daily operations, supervise case managers, and oversee project delivery for workforce development programs.
Role type
Operations Manager
Builds
Workforce development programs and services
Domain
Human services / Workforce development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervision, project planning, reporting, budgeting, contract management, staff development, business development
Preferred skills
Experience in TANF programs, driving
Technologies
None stated
Responsibilities
Attend partner/customer meetings, complete weekly/monthly reports, supervise case managers, conduct staff meetings, manage resources, develop project plans, ensure document quality, assist with case manager assignments, generate management reports, collaborate on budgeting and forecasting, partner on program development and contract management
Seniority
Mid-level, supervisory

