Floor Manager - The Strand, Melbourne
Core
Lead store operations and a team of Sales Advisors to deliver exceptional customer experiences and drive sales performance.
Role type
Senior retail floor manager
Builds
Retail store operations and customer service experiences
Domain
Retail fashion
Deliverable
product features
Required skills
team leadership, sales analysis, customer service, recruitment and training, talent development, operational management, brand ambassadorship, KPI analysis
Preferred skills
styling advice, product knowledge, coaching, adaptability, reliability
Technologies
sales data analysis tools
Responsibilities
Lead and motivate a team of Sales Advisors, analyse sales data to maximise department performance, oversee daily store operations, support recruitment and onboarding, act as a brand ambassador, step into the role of Store Manager when required
Seniority
Senior, hands-on IC
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