Department Manager
Core
Lead a retail department to drive sales, optimize operational performance, and deliver an inclusive customer experience at H&M stores.
Role type
Senior retail department manager
Builds
Store operations, sales performance, and team development
Domain
Retail / Fashion
Deliverable
product features
Required skills
team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational planning
Preferred skills
fashion trend awareness, data-driven decision making, stakeholder collaboration
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Establish and analyze sales and budget goals to optimize results; manage department operations including fitting room and checkout routines; lead team recruitment, onboarding, and performance evaluations; maintain visual merchandising standards and stock levels; ensure compliance with store procedures and legal requirements.
Seniority
Senior, hands-on IC