Concierge
Core
Greet residents and visitors, answer calls, monitor security systems, process reports, and deliver packages to ensure safety and high customer satisfaction.
Role type
Front-line concierge and community support associate
Builds
Resident services, security monitoring, and package delivery operations
Domain
Senior living / assisted living community
Deliverable
product features
Required skills
Clear English communication, proficient computer skills (Outlook, Excel, Word), ability to make independent decisions, ability to handle multiple tasks efficiently
Preferred skills
Compassion, empathy, professional demeanor, teamwork
Responsibilities
Greet residents and visitors, answer telephone calls, monitor surveillance cameras and alarms, process work orders and incident reports, receive and deliver packages, maintain sign-in/out logs for keys and gate passes, assist other departments with administrative functions
Seniority
Entry-level, individual contributor