Field Operations Supervisor | Córdoba
Core
Lead a team of shoppers and manage store operations for quick commerce partners to ensure order quality and a satisfactory user shopping experience.
Role type
Field Operations Supervisor (Shopper & Store Management Lead)
Builds
Quick commerce delivery operations for end-users via partner stores
Domain
Quick commerce / Food & Grocery delivery
Deliverable
product features
Required skills
Team leadership, demand analysis, shift scheduling, performance metrics analysis, process improvement, digital tools proficiency (Google), national travel availability, driving license
Preferred skills
Experience in quick commerce, experience with delivery partners
Responsibilities
Build and execute actions to ensure operational continuity and quality standards for partners; Analyze demand to ensure adequate team staffing and schedule distribution; Motivate and develop productive teams; Identify and influence resolution of issues for continuous process improvement; Analyze and track team and partner performance metrics; Generate reports on test results and implemented strategies