Workday Testing Coordinator
Core
Coordinate end-to-end testing strategy and quality governance for global People Technology rollouts, ensuring HR workflows execute flawlessly across Workday, SmartRecruiters, and Absorb.
Role type
Senior QA Test Coordinator (People Tech)
Builds
High-sensitivity People Tech platform rollouts and HRIS/ATS integrations
Domain
HR Technology / People Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Test scope definition, test script framework design, entry/exit criteria governance, cross-functional coordination, defect triage, mentorship of L1/L2 technicians
Preferred skills
Automated testing frameworks, API testing, workflow automation tools (Workato), QA certifications (ISTQB), Workday technical certifications
Technologies
Jira Software, Jira Service Management, Confluence, Workday, SmartRecruiters, Absorb, Visier
Responsibilities
Define end-to-end test scope covering user outcomes and HR business processes; Establish standardized test script templates and quality benchmarks; Define and enforce entry/exit criteria for project testing phases; Coordinate testing schedules and resource alignment with business process owners; Lead defect tracking in Jira and facilitate triage sessions; Coach L1/L2 technicians on testing practices and maintain test repositories
Seniority
Senior, hands-on IC with mentorship responsibilities
