Housekeeping Manager
Core
Lead and manage daily operations of the Housekeeping department, ensuring service standards, guest satisfaction, and revenue optimization.
Role type
Housekeeping Manager
Builds
Clean guest rooms and public spaces, manages departmental budget and inventory, executes revenue management strategies.
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Team leadership and coaching, Budget management, Inventory control, Guest relations, Revenue management, Brand compliance enforcement, Operational planning, Safety and sanitation protocol adherence, Microsoft Windows applications proficiency, OPERA PMS familiarity.
Preferred skills
Luxury hotel experience, Rooms leadership experience, University/College degree in a related discipline, Experience with collective bargaining agreements.
Responsibilities
Manage daily housekeeping operations and service standards, Handle guest concerns and coordinate with relevant departments, Participate in yield management meetings to maximize room revenue, Assist in hiring, training, and evaluating staff, Conduct regular guestroom inspections for quality control, Manage department budget and monitor inventory items.
Seniority
Mid-level Manager