Department Supervisor
Core
Support Sales and Profit goals by executing a plan to deliver the Best Customer Experience in the department and overall store.
Role type
Department Supervisor (Retail Operations)
Builds
Customer experience, visual merchandising, and store operations
Domain
Retail / Fashion
Deliverable
product features
Required skills
customer service, visual merchandising, team leadership, sales promotion, inventory management, operational compliance, trend awareness, data analysis
Responsibilities
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges; Secure a clean and tidy sales floor and back of house including stockroom areas; Ensure high fashion quality, visual and commercial product presentation, with good garment care; Secure good stock levels and provide input on allocation to Area team; Responsible for opening & closing of store daily; Representing yourself and the H&M brand positively during customer interactions