Warehouse Lead Agent
Core
Lead warehouse operations by ensuring safety compliance, managing daily workflow execution, and supervising agents to maintain data accuracy and operational standards.
Role type
Senior IC warehouse operations lead
Builds
Warehouse workflow execution and data integrity for global logistics clients
Domain
Logistics and Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
OSHA compliance, inventory management, data entry accuracy, workflow monitoring, process auditing, conflict resolution, cost management, team leadership, cross-training coordination, continuous improvement methods
Preferred skills
Statistics and data analytics, KPI performance tracking, statistics, data analytics productivity
Technologies
EOS reports, Warehouse Workflow exception dashboards, GNS WF, GNS Manifest work board, EAD WF
Responsibilities
Ensure safe and secure work environment following OSHA rules; monitor warehouse workflow exception dashboards; oversee operational processes and KPI expectations; manage inventory of packaging materials and supplies; resolve inventory, over/short/damage, and process exceptions; run huddles when supervisor is unavailable; manage contract workers and overtime to control costs; perform process audits; teach culture mission and goals to staff.
Seniority
Senior, hands-on IC