Conseiller Free - Bezannes- H/F
Core
Providing customer support and sales for Free's telecommunication offers (Freebox and mobile) via phone, chat, and in-person home visits.
Role type
Customer support and sales consultant
Builds
Telecommunication services and devices for subscribers
Domain
Telecommunications
Deliverable
client delivery
Required skills
Customer service, sales, telecommunication knowledge, phone and chat support, scheduling home visits
Responsibilities
Answering customer questions via phone or chat, making sales calls to promote offers, scheduling and conducting home visits, reporting customer issues to management, providing administrative support to field agents
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