H&M Department Manager - University Mall
Core
Lead a department team to deliver an excellent operational and visual customer experience, drive sales, and optimize store profits.
Role type
Department Manager (Retail)
Builds
In-store customer experience, sales performance, and team development
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational execution
Preferred skills
Fashion trend awareness, data-driven decision making, stakeholder collaboration
Technologies
Instore Care App, Click & Collect, Smart Store tools
Responsibilities
Manage department operations including sales, budget, and visual standards; Lead team recruitment, onboarding, and performance development; Ensure compliance with global guidelines and local legal requirements; Optimize stock levels and garment presentation; Execute daily store opening and closing routines.
Seniority
Mid-level, hands-on IC