Product Manager - H/F
Core
Guardian of the central omnichannel product that connects channels, anticipates needs, and frees up time for empathetic customer relations.
Role type
Senior Product Manager with team leadership
Builds
Omnichannel product solutions for subscribers and support agents
Domain
Telecommunications / Customer Support
Deliverable
product features
Required skills
strategic vision, roadmap management, Agile sprint leadership, business needs translation, user empathy, prioritization, team management
Preferred skills
digital product management experience in customer-facing or support environments
Technologies
Agile methodologies
Responsibilities
Define strategic vision and roadmap for the omnichannel product; oversee product design, pilotage, and continuous improvement from roadmap to delivery; translate business needs into product priorities; lead Agile sprints and track delivery impact; manage a product team
Seniority
Senior, hands-on IC with management responsibilities
