SPA Manager
Core
Manage daily operations of a luxury resort spa, wellness, and fitness facility to ensure 5-star brand standards and drive revenue.
Role type
Senior IC Spa Manager
Builds
Spa services, wellness treatments, and fitness facility experiences for resort guests
Domain
Hospitality / Luxury Resort / Wellness
Deliverable
product features
Required skills
Spa operations management, team recruitment and mentorship, P&L and budget forecasting, inventory control, guest relations management, compliance with health and safety regulations, proficiency in Spa/Property Management Software
Preferred skills
Knowledge of international luxury hotel chains (Accor, Marriott, IHG), fluency in additional languages
Technologies
SpaSoft, Opera
Responsibilities
Manage daily spa, wellness, and fitness facility operations; Recruit, mentor, schedule, and evaluate spa therapists and support staff; Oversee budget planning, financial reporting, and creation of promotional packages; Ensure consistent service delivery, cleanliness, and equipment maintenance; Manage guest feedback and satisfaction; Manage procurement, stock levels, and cost-efficiency for spa products; Uphold health, safety, and hygiene standards
Seniority
Mid-Senior, hands-on IC
