Principal Engineer (IT Capability & Maturity Assessment)
Core
Lead comprehensive IT technology capability and maturity assessments for client franchisees, translating findings into actionable recommendations and phased technology roadmaps.
Role type
Principal IT Strategy & Assessment Consultant
Builds
Phased technology roadmaps and actionable improvement initiatives for franchisee IT operating models
Domain
IT Consulting / Technology Strategy / IT Transformation
Deliverable
Dashboards & analysis
Required skills
IT capability and maturity assessment, IT governance design, IT Service Management (ITIL), SDLC process evaluation, infrastructure assessment, cybersecurity fundamentals, stakeholder management, root cause analysis, roadmap development
Preferred skills
Retail or QSR domain experience, ServiceNow, Jira
Technologies
ServiceNow, Jira
Responsibilities
Conduct discovery workshops and stakeholder interviews to assess current-state IT capabilities; Design and apply structured IT maturity assessment frameworks; Identify capability gaps, risks, and process inefficiencies; Develop phased technology roadmaps aligned with business priorities; Present assessment findings and recommendations to senior leadership.
Seniority
Principal, hands-on IC with strategy & mentorship
