Superviseur·e de la réception, temps plein (H/F/D)
Core
Front desk supervisor ensuring cleanliness, service standards, and daily coordination in the reception department of a luxury hotel.
Role type
Front desk supervisor
Builds
Front desk operations and guest services
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest service, team supervision, schedule management, communication, OPERA Cloud, Microsoft Office (Word, Excel, PowerPoint)
Preferred skills
Hospitality or tourism degree
Responsibilities
Ensure cleanliness and adherence to standards and procedures in the reception department, Support the reception manager to ensure service standards and coordinate daily tasks, Offer professional and warm service by facilitating communication and support between teams, Manage staff assignment and scheduling to optimize productivity and ensure adequate service coverage, Communicate essential information within the team through logs, emails, and meetings