Cafe Specialist - Quick Service Restaurant (QSR)
Core
Operates quick service counters for coffee, drinks, pastries, gelato, pizza, and grab-and-go meals, ensuring high hospitality standards and accurate service.
Role type
QSR Specialist (Quick Service Restaurant)
Builds
Coffee, pastries, gelato, pizza, focaccia, paninis, and grab-and-go meal options
Domain
Food service / Quick Service Restaurant
Deliverable
product features
Required skills
Food service lead/supervisory experience, cash handling, allergen separation, FIFO inventory management, espresso machine operation, Italian cuisine knowledge
Preferred skills
Coffee production knowledge, Italian cuisine expertise
Technologies
Manual espresso machine, drink blender, juicer, cash register
Responsibilities
Provide service across all QSR counters, set up and replenish stations with allergen separation, manage transactions and accounting, prepare and package products, mentor team members, monitor inventory and distribute supplies, ensure health and safety compliance, resolve guest incidents
Seniority
Entry-level to Junior, hands-on IC