IN_RBAI_Senior Engineer/Asst. Manager_Complaint Management_IN
Core
Manage quality assurance for electronics and PCB components, including defect handling, complaint investigation, and root cause analysis to ensure product conformance and safe launches.
Role type
Senior Engineer/Assistant Manager, Quality Assurance (Electronics/PCB)
Builds
Automotive electronic components (ECUs, BCMs, MCUs, etc.) for global customers
Domain
Automotive electronics manufacturing and quality management
Required skills
Electronics/PCB manufacturing process knowledge, Quality assurance methodologies (PPAP, MSA, SPC, FMEA, APQP, QMS, IATF), Problem-solving tools (8D, A3PSS), Six Sigma, Lean manufacturing, SAP system usage, Engineering drawing review, In-house measurements
Preferred skills
Data analytical tools, Customer preferred continuous improvement techniques (Poka-Yoke)
Technologies
SAP, Engineering design tools, SMT Manufacturing equipment
Responsibilities
Plan and execute inspection/testing of products, Investigate product complaints and instigate corrective actions, Monitor KPIs for complaint management and inspection, Participate in Process FMEA, audits, and supplier assessments, Document defect analysis using 8D reports
Seniority
Senior, hands-on IC with team leadership responsibilities