Mid Software Engineer - Support L3
Core
Act as Level 3 escalation point for complex production issues, maintaining legacy VB6 and .NET applications while optimizing database reporting.
Role type
Mid-level Software Engineer (Application Support & Maintenance)
Builds
Legacy VB6 applications, .NET/C# features, SQL queries, and enterprise reporting solutions
Domain
Life Sciences / Analytical Testing / Software Engineering
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
VB6 (Expert), C#, .NET Core, MS SQL Server, Crystal Reports, SSRS, Root Cause Analysis, SLA Management, Agile/Scrum
Preferred skills
Azure DevOps, Web API, MVC, Postman, OOP, Code Reviews
Technologies
VB6, .NET Core, C#, MS SQL Server, SSRS, Crystal Reports, Azure DevOps
Responsibilities
Analyze and resolve application/database/report issues across legacy and .NET platforms; Conduct Root Cause Analysis (RCA) and implement permanent solutions; Manage critical incidents to minimize business impact; Maintain and enhance legacy VB6 applications; Develop and optimize SQL queries and stored procedures; Provide technical guidance and mentoring to L1/L2 teams; Create and maintain technical documentation and SOPs.
Seniority
Mid-level (3-5 years experience)