Call Center Agent Position (Furniture) - AT
Core
Full-time on-site Customer Service Specialist handling customer inquiries and resolving issues via phone to ensure high satisfaction.
Role type
Customer Service Agent
Builds
Customer support interactions
Domain
Furniture retail / Customer Service
Deliverable
client delivery
Required skills
English fluency (B2/C1), customer service, problem-solving, active listening, attention to detail, professional phone etiquette
Preferred skills
CRM tools familiarity, night/overnight shift flexibility
Responsibilities
Handling customer interactions with efficiency and empathy, providing tailored solutions to meet customer needs, ensuring a positive customer experience through effective communication
Seniority
Entry-level (Fresh Grads & Dropouts welcome)
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