Floor manager 35h
Core
Lead a team of Sales Advisors to deliver exceptional customer service, manage daily store operations, and drive department performance in a fashion retail environment.
Role type
Retail Floor Manager
Builds
A welcoming and inspiring shopping experience for customers
Domain
Fashion retail
Deliverable
product features
Required skills
Store operations management, team leadership, sales data analysis, customer service, recruitment and onboarding, talent development, brand standards enforcement
Preferred skills
Analytical thinking, retail KPI management
Technologies
Sales data analysis tools
Responsibilities
Lead and motivate a team of Sales Advisors, analyse sales data to maximise department performance, oversee daily store operations, support recruitment and training, act as a brand ambassador, step into Store/Concession Manager role when required
Seniority
Mid-level, hands-on IC