DEPARTMENT MANAGER (SM CITY CEBU)
Core
Lead a retail team to deliver outstanding customer experiences, manage store operations, and drive sales performance for fashion products.
Role type
Senior retail department manager
Builds
Customer experiences and sales results in physical retail stores
Domain
Retail / Fashion
Deliverable
product features
Required skills
retail management, team leadership, sales planning and analysis, operational management, recruitment and development, trend analysis, customer interaction
Preferred skills
coaching, inclusive culture building, commercial insight, competitor analysis, data analysis
Technologies
customer-centric tools, reporting systems
Responsibilities
Lead team to deliver customer experience and maintain operational/visual standards; Analyze sales performance and optimize results/profits/stock; Manage team planning, scheduling, and store routines; Recruit, onboard, and develop team members; Stay updated on fashion trends and competitors; Represent the brand positively with customers.