Spa Supervisor
Core
Oversee daily spa operations, manage a team of therapists, and ensure exceptional guest experiences while driving revenue goals in a luxury hotel setting.
Role type
Spa Supervisor (Leadership/Operations)
Builds
Spa services, treatments, and guest experiences for a luxury hotel
Domain
Hospitality / Wellness / Luxury Tourism
Deliverable
product features
Required skills
Spa operations management, team leadership and mentoring, inventory management, revenue optimization, quality assurance, guest relationship management, safety and sanitation protocols, English proficiency
Preferred skills
Hospitality management degree, additional spa management certifications, multi-modal treatment knowledge, additional languages, revenue target achievement, conflict resolution
Technologies
Guest relationship management systems, spa software programs
Responsibilities
Oversee daily spa operations and standard operating procedures, lead and develop the therapy team, manage inventory and supplies, monitor and drive retail and treatment revenue, ensure safety and hygiene standards, coordinate with hotel departments, maintain ambiance and facility conditions
Seniority
Mid-level Supervisor
