Mitarbeiter (m/w/d) Service Team Labor
Core
Coordinate customer service requests and order processing for a laboratory, ensuring timely delivery and technical feasibility of samples.
Role type
Service Team Member (Laboratory Operations)
Builds
Laboratory service delivery and sample analysis workflows
Domain
Environmental analysis (water, air, solids) and clinical diagnostics
Deliverable
client delivery
Required skills
Order coordination, LIMS system usage, technical feasibility assessment, email communication, sample intake processing
Preferred skills
Natural sciences background, technical training, stress management, initiative
Technologies
LIMS, Windows, MS Office
Responsibilities
Communicate with customers regarding appointments and service requests, coordinate and track customer orders in LIMS, clarify technical feasibility of samples, process incoming sample inquiries
Seniority
Entry-level to Mid-level, hands-on IC