Assistant Director of Housekeeping
Core
Support the Director of Housekeeping in managing daily operations, ensuring cleanliness, guest satisfaction, and team engagement across guestrooms, public areas, and laundry.
Role type
Assistant Director of Housekeeping
Builds
Clean, safe, and service-oriented hotel environments
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Housekeeping operations management, team supervision, quality inspection, inventory control, budget management, safety compliance, scheduling, conflict resolution, physical stamina
Preferred skills
Upscale/lifestyle brand experience, sustainability program knowledge, additional languages
Technologies
PMS, Microsoft Office, payroll systems, inventory management software
Responsibilities
Oversee housekeeping operations including guestrooms, public areas, and laundry; supervise housekeeping staff; conduct daily quality inspections; manage inventory and departmental budgets; coordinate with Front Office and Engineering; handle guest complaints and service recovery; lead training and performance evaluations.
Seniority
Mid-level management