Cafe Lead- Eataly Caffe Hudson Yards
Core
Oversees daily operations of a high-quality Italian café, managing both front-of-house guest service and back-of-house food/coffee production to ensure exceptional hospitality and operational efficiency.
Role type
Senior Café Lead (Operations & Service)
Builds
High-quality Italian coffee and food menu items, guest experiences, and operational standards
Domain
Hospitality / Italian Cuisine / Coffee Culture
Deliverable
product features
Required skills
Café operations management, team leadership and training, inventory and cost control, health and safety compliance, POS system operation, espresso machine operation, allergen management, shift administration
Preferred skills
Food production knowledge, Microsoft Office proficiency, Serv-Safe certification
Technologies
Point of Sales (POS) systems, Commercial espresso machines
Responsibilities
Manage labor, costs, and inventory to optimize performance; train and motivate café team members; maintain cleanliness and health standards; oversee opening/closing duties and shift administration; operate POS and manage cash drops; stock deliveries and organize displays with allergen separation.
Seniority
Senior, hands-on IC