Floor Supervisor
Core
Oversees housekeeping operations to ensure timely execution, manages staff scheduling, and handles guest requests/complaints.
Role type
Floor Supervisor (Housekeeping)
Builds
Housekeeping operations for hotel guests
Domain
Hospitality
Deliverable
client delivery
Required skills
Team management, scheduling, performance reporting, guest relations, English proficiency
Preferred skills
Customer-related experience, working under pressure
Responsibilities
Ensure orderly housekeeping execution, assist in employee scheduling, prepare performance reports, handle guest requests and complaints
Seniority
Mid-level, hands-on supervisor
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