Airport Representative
Core
Welcome arrival and departing guests at the airport, coordinate transportation, and assist with baggage and check-in processes.
Role type
Airport representative (guest services)
Builds
Guest welcome experience and seamless airport-to-hotel transitions
Domain
Hospitality / Travel
Deliverable
client delivery
Required skills
Guest relations, baggage handling, transportation coordination, shift communication, regulatory compliance (immigration/customs), uniform standards
Preferred skills
Additional languages, local language understanding
Responsibilities
Greet arrival guests and arrange transport, assist departing guests with pre-check-in and baggage, coordinate with Front Office and airline personnel, assist passengers with layovers, maintain knowledge of hotel facilities and F&B services
Seniority
Entry-level to Junior
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